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Transfer or delete an app

You can hand over an app to another PandaSuite account, for example to a client at the end of a project, or delete an app you no longer use. Both actions are in the Danger Zone of the app settings.

Open the Danger Zone

  1. On your app page, click Settings. The Display tab opens.
  2. Scroll down to the Danger Zone.
Danger Zone of the app settings: the Transfer app and Delete App cards are framed, below Change Content

The Change Content card of the same section replaces the projects of the app: read Update your application.

Transfer an app

The new owner needs a PandaSuite account.

  1. In the Danger Zone, click Transfer app.
  2. In Enter an email, type the email address of the PandaSuite account that receives the app.
  3. Click Yes, I transfer it!
Transfer app window: the warning that the action cannot be undone and the framed email field of the new owner

The app leaves your Apps list right away. Its projects and their data move with it to the new account: they leave your Projects list. The new owner receives an email with a link to the app. The transfer cannot be undone.

The transfer is refused when:

  • the address is your own, or no PandaSuite account uses it;
  • a project of the app is also published in another app: remove it from one of the two apps first;
  • the app is financed by an organization license: release the license first.

To hand over a single project rather than an app, read Transfer your project.

Delete an app

  1. In the Danger Zone, click Delete App.
  2. Click Yes, I delete it!
Deleting app window: the warning that the action cannot be undone and the framed Yes, I delete it! button

The app leaves your Apps list and its access links stop working. PandaSuite deletes the app permanently after 30 days. Your projects are not deleted: they stay in Projects.

You cannot delete an app that has an active subscription: cancel the subscription first. For an app paid with a one-time payment, the window shows until when you can still use its features.

See also