# Remote assistance

> Learn how to enable and disable Remote Assistance in PandaSuite, from the dashboard or from PandaSuite Studio, to resolve issues with temporary access to your project.

https://docs.pandasuite.com/account/support/remote-assistance/

**To assist you with resolving an issue or question, our team may request temporary access to your project. You may deactivate Remote Assistance at any time.**

Remote Assistance applies to one project at a time. You can allow it from the dashboard or from PandaSuite Studio: both change the same setting.

## From the dashboard

1. Open your dashboard and hover over the project. Click **···**, then **Settings…**
2. Open the **Advanced** tab.
3. In **Remote Assistance**, turn on the switch. The status changes from **Not allowed** to **Allowed**.

[Image: Advanced tab of the project settings: the Remote Assistance switch, turned on with the Allowed status, is framed]

## From PandaSuite Studio

- Open your project in PandaSuite Studio.
- Click on the menu, choose **Help** and click on the **Remote Assistance** button.

[Image: PandaSuite Studio menu with Help open: the Remote Assistance button is framed in red and pointed out by an arrow]

You can enable or disable this mode at any time: turn the switch off in the **Advanced** tab, or click **Remote Assistance** again in the **Help** menu.